Analysis of large data sets and creation of suitable subsets
The overall aim of this research area is to create an understanding of empathy and trust online by examining large datasets of online expressions during extreme situations.
How do different kinds of entities, from the Government and NGOs to private enterprises and individuals, employ empathy and trust for effective communications in extreme situations?
What is the role of empathy and trust in rapidly self-organising communities of support when there is sudden onset of an emergency situation?
(How) does empathy help engender trust and likewise, (how) does trust create the right conditions for empathy to arise?